Warranty & Complaints
Every product is covered by the 2-year legal guarantee of conformity.
Last updated: 2026-08-14 · Version 1.0
What the legal guarantee covers
If a product does not conform to the contract, you are entitled to free repair or replacement and, where that is impossible, to a price reduction or termination of the contract.
How to file a complaint
Use the complaint form on this page or write to support@aroma66.com. Attach photos and your order number.
We reply with a reasoned position within 14 days at the latest.
Alternative dispute resolution
If no solution is found, you may turn to a competent consumer ADR body. Its details will be published here once confirmed.